PT Business
Oct 26
One of the most frustrating aspects of running a personal training business, whether you are in a large commercial gym or running a home-based operation, is dealing with clients who cancel at the last minute. What makes this worse is when they reschedule the appointment and then cancel on you again. Although their cancellation may not be due to poor training or improper advice on your part, it is still quite disappointing as you not only planned out their entire workout, but your business suffers in terms of revenue generated as these missed appointments eat up profits. In this article, we are going to explore how to respond to common reasons given, how to utilize a cancellation policy, and some tips on how you can reduce the occurrence of cancelled appointments.